Learning Lessons from Lin

While fans are falling over each other trying to jump on the Jeremy Lin bandwagon, writers are likewise stumbling about trying to explain how the NBA phenomenon was overlooked for so long and by so many.

The primary conclusion being drawn, it seems, is that this is an example of ethnic blindness or stereotyping, that the lack of Asian basketball players means there are not sufficient comparisons. That is, that those assessing basketball talent did not have an Asian basketball player to whom Lin could be compared.

I think this conclusion entirely misses what is happening here.

Before I explain, let me provide a parallel example. In my city, Charlotte, North Carolina, is a charter school for gifted children that requires students take an intelligence test, and to reach a certain level (three standard deviations above the mean), before they can enter the admission lottery. Leaving aside concerns about the validity of intelligence testing for four and five year-old children, let’s consider the implication of this mandate: the gifted, capable children who are left out.

An intelligence test is a very narrow measure, yet giftedness comes in many forms. By focusing on only those children with a specific form of achievement at 4-5 years old, the school misses many other children: those who mature a little later, those who have less-developed vocabularies, those whose giftedness is more visual, those whose giftedness has not been nurtured, etc.

With Jeremy Lin, I suggest it’s not at all that he’s Asian. I suggest this has everything to do with the inability of scouts to measure, and therefore to see, certain intangibles that Lin possesses: the fast first step, the ability to see and make the right pass, and — most intangible and difficult to assess — an extraordinary understanding of the game-in-action. The quarterback Tom Brady possesses that last quality in his sport, and he was similarly overlooked. Tom Brady didn’t look like a football player, in just the way that Jeremy Lin didn’t look like a basketball player. Brady is not Asian, and I would be surprised if Lin’s ethnicity actually had anything to do with it.

At the “scholars academy” in Charlotte, kids are being left out because the school is not measuring essential intangibles. In the NBA, the NFL, and everywhere else, people are not being given a proper chance to demonstrate those things we don’t look for or don’t know how to measure.

The question for you is this: in your organization, what are the Lin-like characteristics that you are overlooking? It might be the ability to solve problems creatively, the ability to work collaboratively, the ability to inspire loyalty, the ability to get people’s best performance, or any number of qualities that we can’t put our finger on…but might, if we start looking for them.

Recommended reading: Robert Sternberg’s Successful Intelligence or
Wisdom, Intelligence, and Creativity Synthesized.

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The Kodak bankruptcy, brought to you by…Kodak

All nuance considered, the Kodak empire was built on film. The company’s Chapter 11 bankruptcy reorganization has no one cause, but if there was one primary driver, it was the rise of digital photography and the end of film, and Kodak’s inability to adapt to that change.

Here’s the part of the story you probably don’t know. The digital camera, the ultimate cause of Kodak’s decline, was invented by Kodak.

Now, given the nature of technological invention, it is likely that some other company would have invented the first digital camera, but let’s stay with this line for a moment, and say that by inventing the digital camera, Kodak brought about its own decline.

Well, no and yes.

Kodak did bring about its own decline, but not because of the invention of the digital camera. Kodak was the instrument of its own destruction because it clung too fast to the business of film. It was not an either/or decision: it was a yes/and. Kodak’s path forward was to embrace both worlds, the one they were leaving and the one they were entering.

Kodak invented the digital camera in 1975, but did not truly begin the company’s move into digital until 2004. Clearly, we can see with hindsight, this was too late. True, few could have foreseen the speed with which film was eclipsed by digital, but Kodak did not have to foresee this in order to be ready. They brought about their own decline not by inventing the digital camera, but by closing their eyes to change for far too long.

It was never a film-or-digital decision, until it was. For a long-enough time, it was a film-and-digital decision, and Kodak failed to make it.

The question for the rest of us is this: what is changing in your industry that you are choosing not to embrace? Remember, it’s not either/or; it’s yes/and. What’s your yes/and?

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Majority of American Workers Not Engaged in Their Jobs

Much of the time, creativity is a team sport. One essential aspect of team creative performance is the climate in which the team works. The climate affects the level of engagement people have in their work, and I would posit that — since creativity is a decision — that a worker must be engaged in order to be creative.

Here’s the bad news:

Majority of American Workers Not Engaged in Their Jobs.

Here’s the good news: if your organization is filled with engaged workers (which does not happen accidentally; you have to work at it), you are going to out-think and out-create your competitors.

[OmniSkills can help you assess and improve your creative climate. Email us to learn more.]

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Everyone gets the tattoo they deserve

The title of this post comes from an episode of “The X-Files,” and it illustrates how some creative products perfectly fit the time in which they were created.

Howard Gardner (among others) would, I think, argue that this must be true. If a new product (or service, or theory, or what have you) is to be considered creative, it must be accepted by the domain into which it is introduced. Thus, by definition, a creative product fits its time.

All this is leading up to an observation about mobile phones.

When I was in college, communicating with my parents meant sending a letter (an actual, written-on-paper artifact), or calling on the telephone, either the one in my room or a pay phone. There was no texting, to email, no calling from wherever I was standing with the phone that’s in my pocket.

This is precisely how my parents wanted it.

I was raised in the time before helicopter parenting. My parents did not consider me and my siblings to be the center of the universe. The would not have wanted to text me, or receive texts from me, multiple times each day, even if the technology had been there.

Today, though: not only is the technology there, it is perfectly placed for the helicopter parents of our day. By trying to shield kids from all pain and disappointment, by rewarding them for showing up rather than for their accomplishments, by praising anything they did and not praising effort, by speaking for them even when they could speak for themselves, etc., we have set the stage for sending them off to college, too, with apron strings firmly attached.

One of my younger daughter’s six-year-old classmates proudly showed me her cell phone at school one morning. “It’s for emergencies,” she said. Given that kindergarteners are always in the care of an adult, it is difficult to conceive of an actual emergency that would require that phone. But, it’s not about the emergency, is it? It’s about access to the kid at every possible moment.

Every generation gets the technology they deserve. Enjoy.

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The Seventh Imperative: Go

Ideas are cheap. Plentiful. Less than a dime a dozen. Ideas are not creativity. Novel solutions, crafted from ideas, make up creativity. What is the difference between having an idea and having a solution? The hard work of actually doing something.

From Poke the Box, by Seth Godin:

  • The first imperative is to be aware—aware of the market, of opportunities, of who you are.
  • The second imperative is to be educated, so you can understand what’s around you.
  • The third imperative is to be connected, so you can be trusted as you engage.
  • The fourth imperative is to be consistent, so the system knows what to expect.
  • The fifth imperative is to build an asset, so you have something to sell.
  • The sixth imperative is to be productive, so you can be well-priced.

I can find a thousand books and a million memos about the first six imperatives. They were drilled into you in countless moments in school, and plenty of graduate schools and bosses are delighted to help you with them. But when it comes to the seventh imperative, it seems as though you’re on your own. The seventh imperative is frightening and thus easy to overlook or ignore.

  • The seventh imperative is to have the guts and the heart and the passion to ship.

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Obvious to You, Amazing to Others

To promote his new book Anything You Want, Derek Sivers has created a series of interesting animated videos. Here’s one that’s appropriate for creatives, about the way we judge our own ideas.

Obvious to you. Amazing to others. from Derek Sivers on Vimeo.

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Changing Change

Creativity equals change.

While the word “creativity” is tossed about so casually that it has become a kleenex word (that is, it has become generic rather than specific), there are some of us still fighting to reclaim it. So: creativity is the work of producing something new and valuable. When introduced to others, this new thing (product, solution, theory, method, etc.) by its very nature is a change.

Which raises a question: don’t we all resist change? Isn’t change bad?

Actually no, and no. First, let’s consider resistance. As humans we crave change. Not in everything, and not all the time, but we have an inborn need to grow and learn and develop. When we are not changing, we say things such as “I’m in a rut.” This is not to suggest that there is never resistance, but to emphasize that the commonly-held belief that we all resist all change is just not true. What we do resist are those things that cause cognitive dissonance: senseless change, random change, change that is clearly not for the better.

But: why do we seem to resist change even when it’s positive? I believe that we are reacting to the fact that change is difficult. It’s not about the change, it’s about the hard work of change. Which may also be why true creativity is relatively rare: creativity is not the sudden idea, it’s the hard work of forging a novel and valuable solution out of that idea.

Finally, is change bad? Here’s the answer, as succinctly as possible. Seth Godin said, “Change is not a threat, it’s an opportunity.” And that, precisely, is how creative people think.

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Film Recommendation: Art & Copy

This is a recommendation for Art & Copy, a 2009 documentary about advertising and the people who create it, which serves as a reflective glimpse into creatives and creativity, ideas and environments, vision and persuasion, and creating art for the sake of commerce.

I watched it just a few days after visiting the World of Coca-Cola in Atlanta, which celebrates all things Coke, and serves as a tour into the advertising arc of that product. I left the Coca-Cola exhibit feeling a bit unsettled – this is the celebration of a soft drink, after all – but after seeing Art & Copy, I thought better of it. Art & Copy shows how advertising can be a mirror into our culture at any given time. The best advertising talents know how to look at the culture and capture it; they don’t create it.

Film web site: artandcopyfilm.com, and streaming at Netflix.

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Novel Idea of the Week: Gutter Lights

In upstate New York, where I grew up, we decorated the eaves of our homes with icicles. Real icicles. Snow collected on the roof, and is it melted, it created lovely ice stalactites. (Lovely and life-threatening. I’ve seen icicles as big as a second grader.)

In Charlotte, NC, we hang icicle lights from our roofs, perhaps in nostalgia for the icicles of Damocles. I deeply dislike this chore. There is nothing easy: an hour or more up on the roof, untangling, wrangling, stretching, hanging, and trying to avoid plummeting.

Here’s the idea, free for anyone who will build and sell it to me: embed lights into the gutters. They wouldn’t be icicles (no loss there), but more like rope lights. They would be long-lasting LEDs, and they could be programmed in different colors for different occasions. A string of red for Valentine’s Day. Red and green for Christmas. Orange for Halloween. Red, White, and Blue for Independence Day.

And independence for all of us from hanging those darn lights ever again.

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A SCAMPER Success Story

SCAMPER is an interesting and useful divergent thinking tool, and I have found an example of something that may have been SCAMPERed, with particular success.

SCAMPER is an acronym which prompts for ways to think about things, situations, and problems. Created by Alex Osborn (the father of brainstorming, Creative Problem Solving, the Creative Education Foundation, the CPSI Conference, and more), and codified by Bob Eberle, SCAMPER asks questions, such as (but not limited to) these:

  • Substitute: What can I substitute for it? What can I substitute with it? What part of it can be substituted with something else?
  • Combine: What can I combine it with? What can be combined with it?
  • Adapt: What can I adapt for use as a solution?
  • Modify / Minimize / Maximize: How can I change it? What if I make it larger? Smaller? As big as possible? As small as possible?
  • Put to other uses: What else can I use this for?
  • Eliminate: What parts can I do without? What happens if I eliminate all of it?
  • Rearrange: What can be reordered? How?

Now, let’s talk crackers.

How do you feel about saltines? If you’re like me, you can take them or leave them. They’re fine, which I think is one of the worst things you can say about something. Recently, my mother discovered Nabisco Minis, saltine crackers about an inch square. I don’t know why, but they’re incredibly good. They are, as far as I can tell, the same product, but minimized. And something about that size makes them wonderful.

What, in your product or service line, can you SCAMPER, and make better?

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